Policies and Procedures
While Side Door endeavours to use its platform to facilitate communication, the goal is to allow direct negotiation and conflict resolution between users. ...
Mon, 4 Feb, 2019 at 4:29 PM
Hosts that sign up with Side Door will be required to complete a Venue profile page and be asked to respond to a private questionnaire. Side Door staff rev...
Mon, 1 Apr, 2019 at 1:22 PM
Side Door will assess Performer profiles to screen for triggering content and behaviour that may be harmful or offensive to the audience, without the inte...
Fri, 29 Mar, 2019 at 2:18 PM
The Side Door booking procedure is a transparent two-way process between the Performer(s) and the Host. Show booking takes place within a chat thread in t...
Mon, 1 Apr, 2019 at 1:23 PM
Performers are responsible for respecting any pre-existing radius clauses when booking a Side Door show. A radius clause is a contractual obligation requ...
Mon, 1 Apr, 2019 at 1:45 PM
STRIPE - Side Door uses Stripe to process all incoming and outgoing payments and this fee is 2.9% + 30 cents per transaction for shows involving Canadian ...
Fri, 29 Mar, 2019 at 2:18 PM
Side Door does not currently provide additional liability insurance to Hosts. It is advised that Hosts research their terms of coverage for their property ...
Fri, 29 Mar, 2019 at 2:19 PM
The default show split is 80% (Performer), 10% (Host), and 10% (Side Door). The splits between Hosts and Performers can be negotiated during the booking p...
Fri, 29 Mar, 2019 at 2:20 PM
If a Performer chooses an opener for the show, they are responsible to pay that artist out of their own split. If a Host chooses an opener for the show, t...
Fri, 29 Mar, 2019 at 2:21 PM
Side Door does not condone the sale or consumption of controlled substances in unlicensed venues, and cannot advertise/support such activities by any means...
Fri, 29 Mar, 2019 at 2:22 PM