In order to begin chatting with a user to book a show, you must match with them first! Click here to learn more about matching.


If you are the one responding to a match request, clicking on ‘Chat with Performer/Venue’ will bring you to a new show thread in the “My Shows” page. If you received an email and/or a notification about a successful match, the other user will have already begun the process and opened the thread, so you will be brought straight to the “My Shows” page to view your potential booking and negotiate details before finalizing and committing. 



The “My Shows” page lists all of the users you have matched with, as individual show threads along the left hand side of the screen. Each show thread is a potential show, waiting for Performer and Venue to collaborate on and finalize! To speak directly with each unique match, use the chat box on the right-hand side of the screen. You can also send images using the chat box, and call for Side Door staff’s attention using the ‘Contact’ button at the top of the chat box.



The middle of the screen of each show thread contains all of the logistical/promotional details of the show, ready for you and your match to collaborate on! There are a few tabs at the top of the screen: Time, Tickets, Details, and Sign Off. Each tab contains information related to those logistical/promotional deets. Everybody gets a chance to modify/approve details every step of the way, and a final sign-off at the end is what gets things set in stone and creates an official booking! 


Time:

This is where you choose the potential show’s chosen date! From there, the suggested announce date, load-in, doors, and estimated end are automatically calculated and displayed. When you’re happy, select ‘Lock in Time’ to indicate to your match that you’d like them to review and suggest changes or modify your choices - you won’t be able to move on to the next step until they do. 



Locking in a tab’s details sends them to the other party for approval. If you’d like to make a change, click unlock and edit to tweak what you’ve entered and send that information to the other user again. You can track the progress of the show’s requests, modifies, and approvals in the chat box on the right hand-side of the page!



Tickets:

This is where you choose the show’s cost of entry, capacity, age gate, and breakdown! The capacity is automatically pulled from the Venue profile, whereas all other options are set at our default - but feel free to edit away! A live breakdown of potential show split is shown at the bottom of the screen as you edit. When you’re happy, select ‘Lock in’ to send it to your match for review.



Show Details:

And here goes...everything else! The promo photo you’d like to use, show description, PA description, parking info, indoor/outdoor choice, and plenty more options relevant to the show go here! Much of the information is automatically pulled from the Venue and Artist profiles, but be sure to review to make sure that the details are correct and that your match approves. This page is updated as you and your match work on it and save progress, and doesn’t require approval to move on (don’t worry, the next step has final approval before anything is locked in).



Don’t forget to click ‘Save Details’ to finalize your details and display them to the user on the other end!



Sign Off

All of the shows details are presented in this page, including a preview of what the show will look like to ticket buyers! Take a moment to review all of the details, and when you’re happy with how everything looks sign off in the signature box at the bottom of the screen to indicate your final approval. If there are any details you’d like to adjust, or any adjustments requested by the other party click on the appropriate tab to return to that step in the booking process and make adjustments (more on that below).


When all details are approved and both parties have signed, the show is officially booked! Congrats! (Did you get an error message saying you need to set up billing? Click here to find out how!



You’ll receive an email from Side Door confirming show details and explaining how announce works, and then we’re off to the races! Your show’s tickets will automatically go on sale on the agreed-upon date, and if public, will be posted to Side Door’s front page immediately. Private shows will create a ticket link and go on sale automatically as well, but will not post anywhere publicly-accessible. 


Editing Approved Details

If one of the tabs at the top of your screen has turned red, it means a change to a detail that was previously approved has been proposed! This will prevent the show from being finalized until all details have been reviewed and approved - make sure to review any outstanding edits in order to make sign off and show finalizing available!



If there are any details upon the final show review you’d like to change, simply click on the appropriate tab to return and click on ‘Unlock and edit’ to adjust appropriately. The other party will need to review and approve your proposed changes before the show can be finalized and signed off.